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Understanding signal notifications

You can now receive notifications for your Signal agents directly in the Firmable app and by weekly email. This helps you stay on top of important updates and prospect smarter.

Prerequisites  

  • You are on a Teams or Teams Pro plan with Firmable. 
  • If you’re on an Individual plan and want to invite additional users, email support@firmable.com to upgrade.   
  • You have existing lists created. No lists yet? Learn how to create your first one here

Learn more: 
Viewing your in-app notifications
Managing in-app notifications
Bulk actions
Switch off in-app notifications
Weekly email notifications

Viewing your In-App notifications

  • To view notifications, click the bell icon in the top navigation bar. This will display all notifications generated by the Signal agents created across your organisation.
  • Browse through the list of notifications and click on the one you’d like to review.
  • Once selected, you’ll be taken directly to the related Signal so you can see the full details.
  • When selected, you’ll be taken directly to the related Signal and shown a filtered view with the key signal events.
    Screenshot 2025-09-15 at 4.57.47 pm
  • Click Clear filters applied to remove the filter and view all signal events for the agent.
    Screenshot 2025-09-15 at 5.04.22 pm
  • Click Recent signals to quickly access the most up-to-date alerts for that specific Signal agent.Screenshot 2025-09-15 at 5.03.52 pm
  • This view only shows notifications related to the selected agent, making it easy to focus on the newest activity and launch directly into the agent’s signal events for a full view.Screenshot 2025-09-15 at 5.00.16 pm

Managing notifications 

  • All notification views are at the user level. Any action you take on a notification applies only to your user account.
  • To switch between views, click the drop-down arrow:
    • Unread & read: View all notifications.
    • Unread only: See any notification not yet marked as read.
    • Snoozed: View all notifications you have snoozed.
    • Archived: View all notifications you have archived.Screenshot 2025-09-15 at 4.02.05 pm
  • Hover your mouse over a notification to view options.
    • Mark as read: Click the square icon to mark the notification as read and remove it from your unread list.
      Screenshot 2025-09-15 at 4.13.49 pm 
    • Snooze: Click the clock icon to snooze the notification, then choose when you’d like it to reappear (for example, in an hour, tomorrow, next week, or at a custom time).Screenshot 2025-09-15 at 4.16.32 pm
    • Archive: Click the bin icon to archive the notification, which removes it from your active list but keeps it stored under “Archived.”Screenshot 2025-09-15 at 4.18.50 pm
    • Mark as unread: Click the square icon to change a notification back to unread, so you can return to it later.Screenshot 2025-09-15 at 4.11.31 pm

Bulk actions

Click the three dots to perform bulk actions. Please note: these actions cannot be undone.

  • Mark all as read: Marks all notifications as read.

  • Archive all: Archives all notifications.

  • Archive read: Archives only notifications that have been read

 

Screenshot 2025-09-15 at 4.07.09 pm

Switching off in-app notifications

  • Click the bell icon to access notifications.
    Screenshot 2025-09-15 at 5.07.43 pm
  • Click settings icon.
    Screenshot 2025-09-15 at 5.07.14 pm
  • Click the drop-down arrow and toggle the In-App notifications off.
    Screenshot 2025-09-15 at 5.08.36 pm

 

Weekly email notification 

  • Firmable will send a summary email highlighting new signal events from across your organisation.
    Screenshot 2025-09-16 at 9.09.40 am

  • The email includes a digest of the most recent signal activity so you can quickly stay on top of important updates without needing to log in.
  • If there are no new signal events for the week, no email will be sent.
  • Each signal listed in the email links directly back to Firmable, making it easy to jump straight into the relevant Signal agent for more detail.
  • This ensures you always have visibility of new opportunities and changes, while keeping your inbox clear when there’s nothing new to review.

 

We hope this article has helped you understand signal notifications. If you have any other questions, don't hesitate to contact us at support@firmable.com.