How to remove a user from your account and/or plan

Prerequisites

• You are on a Small Teams, Teams Pro or Enterprise plan with Firmable. 
• You have the Admin role on Firmable. Only Admins can manage users.

Remove a user from your account

• Access your Firmable account, click the profile icon and Manage account in the top menu, then Users in the Account settings sidebar.
  
• Click the three dots next to the user and click Remove user.
  
  

Next steps

Once you’ve removed a user from your account, you have several options:

1. You can add a new user to replace the old one (this won’t incur additional charges if done after removing a user).  
2. Leave as is and add a new user at a later date (you will still receive the full credit allocation for the number of paid users on your plan).  
3. You can request to remove a user from your subscription (this will reduce your paid user count at next renewal and invoice date). To request this, please email support@firmable.ai.