How to remove a user from your account and/or plan

Learn how to remove a user from your plan.

Prerequisites

You are on a Teams or Teams Pro plan with Firmable. 
You are an Admin, Billing, or Manager role type.

If you’re on an Individual plan and want to switch your user to someone else, email support@firmable.com.

Remove a user from your account

Access your Firmable account, click profile icon and Manage account in the top menu, and Users and permissions.
Click the three dots next to the user and click Remove user.

Next steps

Once you’ve removed a user from your account, you have several options:

You can add a new user to replace the old one (this won’t incur additional charges if done after removing a user).
Leave as is and add a new user at a later date (you will still receive the full credit allocation for the number of paid users on your plan).
You can request to remove a user from your subscription (this will reduce your paid user count at next renewal and invoice date). To request this, please email support@firmable.com.

We hope this article has helped with any questions regarding removing a user from your Firmable plan. If you have any other questions, don't hesitate to contact us at support@firmable.com.