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Learn how to manage your downloaded data
Below is an overview of how to manage your downloads, including a step-by-step on how to do it and how to access your downloads.
How to download data
The first time you download a record, it will use one credit. We regularly update company records with new data. However, if you download the same company record again, even if the data has been updated, it will not use any additional credits.
You can download any record from Search or Lists pages:
- Select the Company or People tab.
- Apply filters to meet your search criteria.
- Use the checkboxes next to each company/contact name to select the ones you want to download.
- Click on the Download button located at the top. You can download up to 10,000 records.
- You will get a pop-up message stating the number of records you are about to download, and informing you that you will receive an email.
- You also have the option of excluding previously downloaded records. Click on the checkbox, and any company or contact you have already downloaded won't be included.
How to access your downloaded data
- Once your download is ready to view, you’ll receive an email alert. If you don't receive that email within the next few minutes, check your spam folder.
- You can also access your downloaded data from the Downloads centre, located in the top right corner.
- In the Download Centre, you can see a full history, including progress status, of your downloads. You can download up to 10,000 records and choose the download format from CSV to XLSX (Excel).
We hope you have found this article helpful. If you have any further questions, please feel free to contact as at support@firmable.com.