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How to reconnect the HubSpot integration

Learn how to reconnect your Firmable account with your HubSpot account for contact and company imports.

Prerequisites

Before initiating the integration, ensure the following:

  • You are on a Small Teams, Teams Pro or Enterprise plan with Firmable. 
  • You have the Admin, Manager or Integration role on Firmable and the Super Admin role in HubSpot.
  • Log in to HubSpot in a separate tab before integrating Firmable.

Note: If your company has multiple Admins, the app only needs to be installed once by one Admin. All other Admins and users can subsequently use it.

Integration setup

Connect the integration

  • Log in to your Firmable account to begin your installation process.
  • Click your profile picture (top right) and select Manage account.
    Manage account in the avatar menu highlighted

  • In the Account settings sidebar, click on Integrations.
    Account settings with Integrations highlighted in the sidebar

  • Locate the HubSpot integration and click Connect.
    The Integrations page with the HubSpot card highlighted

  • Choose the HubSpot account you wish to connect with Firmable and click Choose account. 
    The HubSpot Choose an account page with the account selected and Choose Account highlighted
  • You’ll be provided with a summary of the access the Firmable HubSpot Integration needs from your HubSpot account. This lets Firmable update the records you choose to enrich. If HubSpot says you’re connecting an unverified app, tick the checkbox to confirm. Then review the access and click Connect app.
    The HubSpot access summary for Firmable Integration with the unverified app checkbox ticked and Connect app highlighted
  • Now your HubSpot Integration will be connected to your Firmable account.
    Connected badge on the HubSpot card highlighted

How to map users (optional but recommended)

If users are not mapped, the default behaviour is to leave the record owner field blank.

  • Click on User mappings.
    User mappings tab highlighted
  • Click Save changes.

Mapping company properties

Note: Firmable matches company records by website domain, so ensure the domain or website field is mapped correctly at your endpoint to enable accurate record matching downstream and avoid duplicate records.

  • Click on Company field mappings.
    Screenshot 2026-11-10 at 4.29.00 pm
  • Click Save changes.

Note: During mapping, ensure that the data types match between HubSpot and Firmable so that the data can be pushed to HubSpot without errors. Firmable supports Text, Number, and Boolean field types, but for optimal compatibility, map to Text type fields in HubSpot. 

Mapping contact properties

Note: Firmable matches people records by email address, so ensure the email field is mapped correctly at your endpoint to enable accurate record matching downstream and avoid duplicate records.

  • Click on Contact field mappings 
    Screenshot 2026-11-10 at 4.31.36 pm
  • Click Save changes 

 

Your HubSpot Integration is now set up and ready for use.