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How to change your email address

Add and verify a new email address, make it your primary email, then remove the old one.

To change the email address you log in with, add the new address and verify it, then make it your primary email address. You can then remove the old one.

Add and verify the new email address

  • Click your profile picture (top right) and select Manage account.
  • In Your account > Profile, click Add email address.

The Your account page with the Profile tab and Add email address highlighted

  • Enter your new work email and click Add. Firmable sends a 6-digit verification code to that address.

The Add email address form with a new work email entered and the Add button highlighted

  • Enter the code and click Verify. If the email hasn't arrived, click Resend.

The Verify email address form with the 6 code boxes and the Verify button highlighted

Make the new address your primary email

  • Click the ... icon next to the new address and select Set as primary.

The menu next to the new email address with Set as primary highlighted

Remove the old email address

  • Click the ... icon next to the old address and select Remove email.
  • Click Remove to confirm. You can no longer log in with the old address.

The Remove email address confirmation for the old address with the Remove button highlighted